Support

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Online Support Portal

If you are a DCI customer, you can use this portal to contact our software support service online. Submit your requests for support and easily keep track of the processing status.

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SI Support

SI customer service: consulting, training, services, hotline

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Hotline Contacs

  • Central support number for Germany:
    0800-BETASYS
    (= 0800-2382797)
  • Central international support number:
    +49 (0)6321 499 15 108
  • Central support e-mail address:
    support@betasystems.com

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Community

Kunden erhalten einen User Zugang zur DCI COMMUNITY: Dieser Bereich dient insbesondere dem direkten Erfahrungsaustausch mit anderen Anwendern. Das gesammelte Feedback fließt in die Produktentwicklung ein.

Falls Sie noch keinen Zugang haben, kontaktieren Sie bitte Ihren Kundenbetreuer.

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User Groups

The user groups have been an integral part of the Beta Systems ecosystem since the 1990s. These meetings, which take place multiple times over the year, help to forge and cultivate close ties between manufacturer Beta Systems and its customers – the users of our products.

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Products and Compatibility

We regularly update and refine our products and software solutions. Use this button to obtain the current release status and the current lists of supported platforms and components.

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Documentation

As a Beta Systems customer, once you have registered, you can use this link to download product documentation from our website.

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