Superior Support

Our support team is there to serve you, around the clock

After successful solution rollout, we offer our customers comprehensive support services based on jointly defined service level agreements. For us, a high service level and uncompromising reliability are a matter of course. After all, making you satisfied is our number one goal. 

If you encounter problems or have questions regarding our products or solutions, you can reach our support team around the clock.

"We greatly appreciate the support gained through the host products Beta 93 and Beta 92 purchased a few years ago, and for this reason it made sense for us to keep relying on the same excellent service, "

Dr. Helmut Kotschnig, Projektleiter der Abteilung Systemtechnik im 3BEG-Kompetenzzentrum Klagenfurt

Beta Systems DCI Software AG

Beta Systems DCI Software AG provides high-quality infrastructure software products for the secure and efficient processing of large volumes of data to ensure compliance with all regulatory and corporate requirements. The multiplatform software solutions for z/OS, Unix, Linux and Windows environments automate, document and analyze business-critical IT processes in the datacenters of large enterprises, IT service providers, public authorities and midsized companies. Beta Systems datacenter intelligence portfolio focuses on areas including output management and archiving, log/security information management, workload automation and job management. Beta Systems DCI Software AG is a 100% subsidiary of Beta Systems Software AG.

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Regional Contact Addresses

If you have any questions regarding Beta Systems’ products, solutions or services, you can also call the following number:

+49 (0) 30 726 118-0